Complaint Procedures Hub – SPS Washington

Summit Public Schools Washington
Complaint Procedures Hub

Summit Public Schools Washington is committed to resolving concerns promptly, fairly, and respectfully. Many concerns can be addressed through direct communication, and several formal complaint procedures are available when additional review is needed.

This page is designed to help students, parents, guardians, caregivers, and community members identify the appropriate complaint process based on the nature of the concern.

Choosing the Right Complaint Procedure

General Complaint Procedure

The General Complaint Procedure applies to concerns related to the operation and administration of the charter school that are not covered by a more specific complaint process.

Concerns Not Covered by the General Complaint Procedure

Certain concerns must be addressed through separate, legally required procedures. If your concern falls into one of the categories below, please follow the applicable procedure to ensure timely and appropriate review:

Curriculum or instructional materials, including requests to review or remove materials Curriculum and Instructional Materials Review Procedure
Discrimination or civil rights concerns SPS WA Complaint Procedure
WA Charter Schools Commission Complaint Process
Gender-inclusive schools issues Gender Inclusive Schools Policy
Harassment, intimidation, or bullying, including retaliation Harassment, Intimidation, and Bullying Policy

Harassment, Intimidation, and Bullying Reporting Form
Sexual harassment, sexual misconduct, or sex-based discrimination Title IX / Sexual Harassment Complaint Procedure
Special education, Section 504, or related services Special Education Policy: Summit Atlas

Special Education Policy: Summit Sierra
Student and Family Guide to Safe and Inclusive Schools Student and Family Guide to Safe and Inclusive Schools (SPS WA)

Need Help Determining the Correct Process?

If you are unsure which complaint procedure applies to your concern, please contact your school’s front desk. School staff can help you identify the appropriate process and provide the correct forms or next steps.